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Help with Claims

icon_coverIf you have a Mind The Gap Year Travel Insurance policy and you wish to make a claim, then we are keen to help make that process as painless as possible. The first step is to download a form from the list on the right.

Simply complete it and send to the address on the front with any other documents requested. Please make your claim within 31 days of the incident, as mentioned on page 1 of Mind The Gap Year Insurance policy wording.

If you are admitted to hospital or a claim under the Emergency Medical Expenses section is likely to exceed £500 please contact our Emergency Assistance company on:

+44 (0)845 180 0067

Lines are open 24 hours a day 365 days a year.

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free_01SIGN UP! Equip yourself with the safety tools you'll need for your Gap Year adventure! Click here!

Quick Quote From MPI

All of our cover is now provided by our sister company MPI Brokers.
Click here to get a quick quote from MPI!

DOWNLOAD FORMS

  • Medical Expenses Claim
  • Cancellation Claim
  • Bereavement Claim
  • Travel Delay Claim
  • Baggage Claim
You will require Adobe Acrobat Reader®
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To request a form by post, please call:
+44 (0)845 180 0065

Policy Information

Its very important that you understand what our policy offers you! To find out more about our cover, please click here.

You can also download a copy of the policy wording by clicking here.

You can download a copy of the Initial Disclosure Document by clicking here.

Mind The Gap Year® and MPI Brokers are trading names of Michael Pettifer Insurance Brokers Ltd. Mind The Gap Year® Ltd is the Trustee for all money held in Trust under the Family and Friends Gift Voucher Scheme and is not involved in insurance activity. Michael Pettifer Insurance Brokers Ltd is registered in England, company no 04469885, and Mind The Gap Year® Ltd is registered in England, company no. 4347175. Their registered address is Greens Court, West Street, Midhurst, West Sussex, GU29 9NQ. In respect of Sections 1-12 and 14-18 of the insurance part of the package, this is underwritten by UK General Ltd.  as Underwriting Agent for Ageas Insurance Ltd, Ageas House, Tollgate, Eastleigh, Hampshire, SO53 3YA which is a member of the Association of British Insurers. In respect of Section 13, this insurance is provided by International Passenger Protection Ltd, IPP House, 22-26 Station Road, West Wickham, Kent, BR4 0BR and is underwritten by a consortium of Association of British Insurers member companies and Lloyd's Syndicates. All the above companies other than Mind The Gap Year® Ltd. are Authorised and Regulated by the Financial Conduct Authority.
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Mind the Gap Year® and MPI Brokers are trading names of Michael Pettifer Insurance Brokers Ltd.

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